Cairns Airport – Off Airport location

410 Sheridan Street Cairns, Queensland

Phone: 1800 808 122 or +61 3 8336-6100

Call for shuttle bus collection:

Once you have collected your baggage and have all your passengers ready, please call the branch on phone number 1800 808 122 or +61 3 8336 6100 to inform us you have arrived and ready for a pick up service. We will then offer you directions on how to meet us for shuttle bus collection:

Pickup instructions:

Please read the instructions below so that you can find us on arrival. Instructions are different depending on your arrival terminal.

Domestic terminal

- Call us when you have landed.
- Once you have collected your luggage, exit the terminal out of glass doors and turn left.
- On the floor there will be a blue or a green line.
- Follow the line past the taxis and the buses.
- Cross over the pedestrian crossing to the courtesy coach pick up area.
- Wait there for a red bus with Airport Shuttle on the side.

International terminal

- Call us when you have landed.
- When exiting terminal out of the glass doors turn right.
- Look for green line on the floor.
- Follow that to the undercover area that takes you to the courtesy coach pick up area.
- Wait for red bus with Airport Shuttle on the side.

Operating hours:

Monday to Friday 8am - 5pm
Saturday to Sunday 8am - 12noon (Midday)

No Out of Hours service available and no key drop option, vehicle must be collected and returned during operating hours:

Security Bond:

All Rentals require a Security deposit/bond. Atlas does not accept CASH as a security deposit/bond for your rental Vehicle, only Credit Cards – MasterCard & Visa or Visa Debit Cards & MasterCard Debit Cards. The name on the credit card must match the name on the hirer's drivers licence. (Prepaid credit cards are not accepted) The Security Deposit is charged to the card and is refunded up to 10 business after the return of the vehicle if all outstanding amounts have been settled (*Subject to the Terms and Conditions).

The required Security bond amounts are:

Visa / Mastercard Credit Cards $350
Visa / Mastercard Debit Cards $1000

Roadside Assistance:

Call us on 1800 808 122, listen out for the prompt “ Roadside Assistance” – you will need to quote Membership No. 4164978. If you have any issues accessing Roadside assistance via the 1800 number please call +61 3 8832 7970.