Sydney Airport – Off Airport location13 Sarah Street Mascot, New South Wales
Phone: 1800 808 122 or +61 3 8336-6100
Call for shuttle bus collection:
Once you have collected your baggage and have all your passengers ready, please call the branch on phone number 1800 808 122 or +61 3 8336 6100 to inform us you have arrived and ready for a pick up service. We will then offer you directions on how to meet us for shuttle bus collection:
Please read the instructions below so that you can find us on arrival. Instructions are different depending on your arrival terminal.
Domestic arrivals T2 & T3 - Priority pick up zone:
Please exit the terminal and cross the road into the car park and follow the Green signage to the "PRIORITY PICK UP ZONE". Once at the Priority pick up zone please wait in area "B", when you see the White Atlas shuttle bus parked safely, please approach the driver.
International arrivals T1 - 2 minute Express pick up zone:
Please exit the terminal and cross the road into the car park and follow the Yellow signage to the "2 MINUTE EXPRESS PICK UP ZONE". Once at the 2 minute Express pick up zone, please walk towards the end of the shelter area , when you see the White Atlas shuttle bus parked safely, please approach the driver.
Please do not proceed to the "Shuttle bus areas", Atlas does NOT pick up from the "Shuttle bus area"
Monday to Friday 8am - 5pm
Saturday to Sunday 8am - 12noon (Midday)
No Out of Hours service available and no key drop option, vehicle must be collected and returned during operating hours:
All Rentals require a Security deposit/bond. Atlas does not accept CASH as a security deposit/bond for your rental Vehicle, only Credit Cards – MasterCard & Visa or Visa Debit Cards & MasterCard Debit Cards. The name on the credit card must match the name on the hirer's drivers licence. (Prepaid credit cards are not accepted) The Security Deposit is charged to the card and is refunded up to 10 business after the return of the vehicle if all outstanding amounts have been settled (*Subject to the Terms and Conditions).
The required Security bond amounts are:
Visa / Mastercard Credit Cards $350
Visa / Mastercard Debit Cards $1000
Call us on 1800 808 122, listen out for the prompt “ Roadside Assistance” – you will need to quote Membership No. 4164978. If you have any issues accessing Roadside assistance via the 1800 number please call +61 3 8832 7970.